ChandraVilas.com – Shipping Details

Website :  chandravilas.com

Shipping Information:

• We currently offer shipping within India and as well as Internationally.
• The shipping cost will be calculated based on the weight and destination of your order.
• Shipping charges will be displayed during the checkout process.

Order Processing:

• Once you place an order through our website, we will process it within 1-2 business days.
• Please ensure that you provide accurate contact and shipping information to avoid any delivery delays.

Shipping Timeframe:

• The estimated delivery time will depend on your location within India and around the globe.
• Generally, orders are delivered within 3-7 business days from the date of dispatch within India and Internationally it is delivered within 15 days.
• Please note that delivery times may vary during peak seasons or due to unforeseen circumstances.

Shipping Partners:

• We work with reliable shipping partners to ensure the safe and timely delivery of your order.
• Our shipping partners include reputable courier services such as DTDC, FedEx, DHL, and India Post.

Tracking Your Order:

• Once your order has been dispatched, we will provide you with a tracking number via email.
• You can use this tracking number to monitor the progress of your shipment on the respective courier service’s website.

Shipping Policies:

• We strive to pack and ship your order with utmost care to ensure the products reach you in excellent condition.
• In case of any issues or concerns regarding your order or shipment, please contact our customer support team for assistance.
• If you receive a damaged or defective product, please notify us within 48 hours of delivery. We will arrange for a replacement or refund, depending on the circumstances.

Exchange Policy 

At Chandra Vilas Namkeen, we are committed to providing our customers with the highest quality food products. Due to the nature of our products being food items, we would like to inform our valued customers that we do not accept returns or exchanges.

Here’s why:

1. Food Safety: Ensuring the safety and hygiene of our products is our utmost priority. Once a food item leaves our premises, we cannot guarantee that it has been handled or stored in accordance with our strict quality standards.

2. Health Regulations: Food safety regulations and health standards prohibit the return or exchange of food products to protect the health and well-being of our customers.

3. Quality Assurance: We take every measure to maintain the quality of our namkeen products. All our items undergo rigorous quality checks before being packaged and sold to you. We are confident in the quality of our products and stand by them.

4. Customer Satisfaction: If you have any concerns about the quality of the product you received, please do not hesitate to contact us. We are committed to addressing any issues and ensuring your satisfaction to the best of our abilities.

We appreciate your understanding of our policy as it helps us maintain the highest standards of food safety and quality. If you have any questions or require further assistance, please feel free to reach out to our customer service team, and we will be happy to assist you.

Thank you for choosing Chandra Vilas Namkeen. We look forward to serving you with delicious and high-quality namkeen products in the future.

Returns and Refunds:

• Due to the nature of our food products, we do not accept returns for perishable items.
• However, if you have any concerns or issues with your order, please reach out to our customer support team, and we will do our best to assist you.

Contact Information:

• If you have any further questions or need assistance, please feel free to contact our customer support team.
• Email: [email protected]
• Phone: +91 9116667800

We hope you enjoy our authentic Jodhpuri Namkeen and have a delightful experience shopping with us. Happy snacking!

Note: The above shipping details are subject to change. Please refer to our website for the most up-to-date information and policies.